The Boatyard Brunch Café — Restaurant in North Tyneside

That was funny, your reply, Tom

Don’t worry, I won’t be back to your dog pound. The café was lovely when it was the copper kettle or whatever it was called. I have great memories of being there with my Aunty Brenda and that’s all that matters.

Kind regards

I dared return to the boatyard yesterday with my cousin, hoping that it had improved ! As always, food was delicious, service was impeccable but omg the damn dogs! Cafe was crawling with them. Sniffing round your table, barking loudly. There was a rail outside but of course their selfish owners refused to tie up their hounds outside. Of course it is the dog owners I blame, not the dogs. The owners want to push their pets on all the customers it’s hideous.

I understand also that if a cafe tefuses to make their premises, ‘dog friendly’ the dog owners gang up and put terrible reviews on the café Google site or Tripadvisor. They are despicable. sadly I won’t be there again which should cheer the dog owners, unless your policy changes for the better 🤦

DISASTER! The Owners have decided to make the best cafe at the Coast into a “dog friendly” establishment

Now don’t get me wrong, I generally like dogs but this little cafe is now packed with sniffing, barking irritating hounds that ferret around your feet and sniff your bags as if they are considering peeing on them: Hardly a relaxing environment!

The dog owners are generally elderly ladies who assume you love their pets and so they should let them jump up on you and crowd your table while they smile at you and expect you to start chatting dog with them.

I probably sound crusty but I really am horrified that the Cafe has done this. Maybe the profits have doubled by making your Cafe into Crufts, time will tell. Much as I loved the eggs, the haggis, the lovely bread, the former ambience and the staff I must reluctantly bin you until perhaps you become buried in dog hair, poop and the lingering smell and realise you’ve lost your most appreciative customers

Greatly...

Now I used to love this place and we’ve been in a few mornings, afternoons early evenings for food in the past. However yesterday we tried to get something to eat at 3 o’clock on a glorious sunny Saturday. It was surprisingly quiet and the reason why soon became clear. After looking at the menu board and spotting the ham and cheese focaccia on the specials we headed in to order. The lady at the counter asked if we wanted just drinks or food. We replied food and were handed an alternative shorter menu. This consisted mainly of bacon or sausage sandwiches or toast I wish I’d taken a photo as it was very limited choice. I asked about the focaccia advertised to which she said I’ll ask if it’s available. She asked in the kitchen and the reply was no. There was no sorry we’ve ran out just a flat no. Giving the impression that someone just wasn’t willing to make it. As we were totally uninspired by the menu we left and went elsewhere. Now I don’t know if this place has changed hands or when they changed their menus but this was really disappointing. On a summers or any afternoon when everywhere else is buzzing to reduce their menu so much seems crazy. I can only dream of the fantastic veggie burger with fries we had one autumn early evening sat outside at the same place. I’m all for supporting local independent businesses but sometimes I feel the support has to be two way, give us a reason to visit. Yes the breakfast and brunch are fantastic but you guys missed out as you let an easy £25 bill walk...

So disappointed in this place. First visit was a few months ago and it was super busy, but we finally managed to squeeze on a small table. Ordered and chatted and waited ages for the food. Told they were ‘busy’. Food was nice enough so decided to try again.

This time my elderly aunt arrives early to secure a table and for herself a cuppa. We arrived shortly after 12 and ordered within 10 mins - 3 sandwiches and 3 teas. We sat and chatted and could see the staff staring over and people coming in and being served after us. After half an hour went up to ask and was told agin that they were busy. Food finally arrived just before 1pm, yes just shy of an hour with no apologies and no tea, which I had to ask for again and the waitress pointed at the empty cup my aunt had. So I explained we had order and additional drinks. These were plonked down on the table. Food was nice enough and my other half decided to get some cake. He was told that there “had been a mix up in the order and we’d get the drinks taken off the bill” Still no apologies but better than nothing. Then we hadn’t even finished eating when plates were whipped out from under me and my aunt by another member of staff! People that were regulars or knew the staff seem to be served above everyone else and I certainty won’t be going back.

NB tried the coffee shop across the road and their service and food...