The Captain's Table — Restaurant in Northern Ireland

Very disappointed with the customer service at this establishment. We visited a couple of days ago and ordered fish suppers which we hoped to enjoy sitting in the car looking at the lovely view. The first impression on entering was that staff members were treating their customers in a non committed way, barely acknowledging food request and hurriedly rushing through orders despite it not being too busy. On receiving our fish suppers ( minus the salt and vinegar we requested ) we were then informed there were no takeaway forks to eat with...only a slither of sharp wood which the assistant said was helping the rain forests!! When I enquired as to the non provision of a fork or knife of any kind to eat with I was advised the stock was continually late. You can actually buy takeaway cutlery at several outlets in Donaghadee and considering the elevated prices in this chip shop I would highly recommend you purchase to enable customers to enjoy their meal outdoors. I will never visit here again despite the food being okay, their customer service...

Visited on Saturday when the Ulster Scots event was on so it was busy. This is my first time back since its reopening. As before, go forward to the till to order (past people waiting for their order) but be wary of the pricing. I thought I read on the board (as did my friend) a can of pop was £1.00 but checking my bill afterwards outside, it turns out they are £1.70 each. A 8oz Hawaiian burger (£7.95) was described by my friend as tasty but alas no extra chips were included as you would normally expect. I had the sausage supper which had 2 sausages, very tasty (£6.40). The amount of chips where enough for one certainly and I did share as my friend was in need lol. If you have a large appetite, you will have to order accordingly, in my opinion. Probably a sign of the times, re portion sizes. No-one asked about ketchup & napkins weren't provided/seen; plastic forks are on the counter and salt/vinegar were enquired about before wrapping. N.B. They don't sell...

Excellent food from here tonight. I ordered our family dinner and we thoroughly enjoyed every bite, a big thumbs up and a definite return visit! We had a Quarter Pound Cheese burger supper, Chicken goujon supper and sausages, the portion sizes were excellent. Staff were able to give dairy free options to accommodate a dairy allergy which was fabulous for me as I usually just have chips at our usual chippy! Hubby had a beautiful burger, well dressed and cooked perfectly, I had tasty goujons which were not greasy at all and then lovely sausages that got the thumbs up from the little people! Chips were delicious too! Queuing system in place and order collection on socially distanced chairs inside. Onstreet parking directly outside. Value for money, tasty treat for a friday night! We will...