Fireaway — Restaurant in Norwich

Ordered from Patty guy, part of this fireaway. The food was late. When it arrived the 2 burgers were raw. I called the number on their just eat profile, which wasn’t even their number, it was the just eat number for vendors, they are unable to help customers. I worked out from their address that they were in the same building as fireaway, so called them. The phone was passed to patty guy and they said that they would send some new food but I needed to give them my address and phone number again as they were ‘unable to see them’. Soon later I got a phone call from someone from patty guy who was delivering my food. He was unable to find my house, which isn’t difficult to find, and I had to give him step by step instructions of how to get too the house and he didn’t seem to be looking at house numbers. When we finally got the replacement food only one of the burgers was cooked, the other was raw. I tried calling them back multiple times but I never got a response. Going to report to trading standards food...

Was working in Essex harlow and always use to go fire away religiously me and the work Lads. The guys there was sound and give lovely products. The guys in this shop act like the products are there's! The honey Chilli chicken strips are nothing like the ones we used to get, never puts honey on. After telling him he still sent them dry. Wouldn't give us a garlic base, and pizza was rushed and sloppy. Essex Lads need to show these guys how to run a store as they've now lost Lads who religiously go there and loved the food. They guy with glasses is rude and stingy with the products. Doesn't taste anything like what...

I ordered over 15 pizzas from Fireaway to be delivered to our wedding. They have no problems with large orders and also had great vegan and gluten free options.

I would definitely recommend using them to cater for events as they are one of the few in Norwich that can cater for big parties and can easily deliver even more than we ordered.

They were very reasonably priced and delivered on time. Our guests loved the pizzas and ate them so quickly that I didn't even get a chance to photograph them!

We are very happy with the service and would definitely...