Redwell Brewing Co. Taproom — Restaurant in Norwich

Oh dear!. Have been a regular at redders since the start but last nights poor experience is worthy of mention. Met with friends for a few beers and a pizza to finish the week. Started with a juicy which has replaced chewy which is a shame as its nothing special. Tasted alongside west coast its not much different. Onto my main gripe. Went up to order a pizza and after being ignored for a few minutes was pointed towards the till where I was met by the most unpleasant person who grunted 3 words whilst I ordered and paid. I think I heard a grunt which was 45 minutes. Fine.. night was young. Pizzas were served to a large table who had just finished the tour which is fine . First come first served. It started to rain so we moved under the marquee 10 feet away. After an hour I went to loo and popped in to check on pizza progress. I was rudely informed it had just gone out and had I moved table. I said yes but I was watching table 7 and was screeched at that they should have been informed....Got my pizza but it wasn't great. Beefy Blue without any beef! Think they have changed base and for 12.5 quid pretty poor. Bring back Brick Pizza. I will be back as its a nice vibe and staff are great apart from Pizza hut! They need a bit of a kick up the arse in customer...

At 7pm on a Friday night we were told they had run out of normal pizza bases and they could only sell gluten free bases which they would charge extra for. They then took our orders but when it came to the last 2 people on our table they were told they had to come back in 20 minutes. I explained they were on our table, hoping they would make an exception. They refused and one of the staff members told us if they don't have their break they will end up taking our money and not giving us the food we paid for. The pizzas arrived approx 45 minutes later. Would not recommend the gluten free bases as they were not very filling, did not taste as nice and were overpriced at £15 each. The staff stopped serving drinks at 8:15 despite being...

Overall a mixed experience.

Guys, the beer is great but the current service is shocking. The apps are cumbersome and the staff I found to be quite defensive/standoffish and unwilling to take on genuine feedback. This is with the notable exception of the lady who took our food order who seemed to actually care and tried to make our experience the best it could be ❤️.

The pizza was great but the wings were awful, slimy and gelatinous, the meat could not have been fresh 🤢.

For the prices charged I would expect better and ended up leaving to have beer and wings at the Coach and Horses on Thorpe...