Had a bad meal 2 weeks ago when we took friends to the Willow tree. We had been there a week prior and ordered the belly pork and it states it is slow roasted . You could not fault it. Cooked to perfection. So when my friends came up from South Wales.. I knew The Willow was the place to take them. I ordered the same as I did the week before and it was horrible. What I got was at best described as burnt pork chops. There were grill marks on it and the fat was badly burnt and when the Scottish manager picked up my plate it was all stil there. I told him this isn't belly pork and could not eat it as it was over cooked and burnt pork chops. He never offered to make it right or discount my meal. His comment was I will pass it on to the chef. I felt robbed on a meal and have gone there on and off for years. If something is not right... saw no food was eaten.. he never ever once asked if I wanted something else. Them having left overs and cooking it differently changed the entire dynamic of the meal . It should not have been on the specials board if tgwy were not willing to serve it up as described. People are watching their money and going out is a treat .I felt robbed of a meal and I will never go there as it did leave s bad taste in my mouth. The owner of this establishment also runs the Stadium club and they make sure that everyone that fines there leaves happy and satisfied. Perhaps management needs to learn a thing or 2 from the Stadium clubs book. They will get my business before I will ever walk into The Willow again. Shame as his staff are all lovely but think that was extremely poor service on his side as q manager. When you pay for a meal you want it to be good and regardless of what great things he did in my past visits.. it is this one that I will remember.