Unfortunately this place has loads of promise but doesn't deliver. It's not even comparable to sweet treats - drive the extra distance! The service is poor, the staff don't know how to smile, I've caught them sat on the kitchen counter using their phones (probably should have called the food inspector) and generally I wouldn't trust the hygiene of this place at all. We've been a few times now because I want it to be amazing and it's so close to where we live, but it just fails to live up to expectation every time. They also charge a premium price. Somewhere like sweet treats can get away with it as they serve a premium product, these guys don't. Don't buy the fudge, it's horrendous and we had one that was completely rock solid and clearly past its best. Don't buy the cookie dough - it's batter and disgusting. The waffles and milkshakes are nice but it's a health and safety risk due to what I've seen of their kitchen. And if you're looking for a pick me up, being around their depressed staff who will just bring you down and make you feel like an inconvenience isn't the answer! This place could do with some enthusiastic management running a tight ship - then it would be amazing! It has so...
Read moreDoing a tour of ice cream shops in the Coventry and Nuneaton area. I have to say I was pleasantly surprised by the offerings.
The sundae was good (I had the chocoholic). Good quality ice cream and a nice amount of sauce, brownies and chocolate buttons. Only thing that let it down a little bit was the cream was squirty out of a tin rather than whipped cream. That was the only slight negative. Prices are a lot better than ice cream places in Coventry.
The place itself is small and there is limited seating. Managed to get in ok with a buggy but not enough space for a few mums and buggys to visit. Also there's a small step to get into the premises. They also do toasties jacket potatoes etc as well as a pick n mix selection and fudge.
There was one unisex toilet which I didn't try. Parking is on...
Read moreWoman on phone extremely rude,could not care less about her job when she could not hear me she just shouted “what” down the phone and was very rude to me,also apparently it’s minimum £15 for delivery even though I have never had to do that before I’ve just had to pay £1 for delivery,nice milkshakes just a shame about the rude staff,has put me off using this in the future, I believe this women to have shaved hair and tattoos, as I’ve been to the store and was...
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