I donāt usually leave reviews, but my recent experience at this Greggs location was unacceptable. I recently visited and unprofessional the staff were ā particularly two employees named Jake and Linda.
From the moment I walked in, neither of them acknowledged me. They were clearly in the middle of a personal conversation and made no effort to pause it while serving. Jake seemed irritated when I asked a question about what was still available, and Linda rolled her eyes when I requested my order to be warmed up. There was no politeness, no smile ā just a sense that I was inconveniencing them by being there.
To make matters worse, my order was wrong. I asked for a bacon roll and got sausage instead, and the coffee was barely lukewarm. When I brought it up, Linda just said, āWell, thatās whatās left,ā and walked away.
Iāve been a regular customer at other Greggs locations and never had an experience like this. Management needs to seriously look into the customer service standards at this branch. I wonāt...
Ā Ā Ā Read moreLike the coffee, but meat in pasties ect is halal which is fine for those that choose halal. Non halal eaters are not informed & are blind to the fact its halal. Why is it not labeled as such so we all can have a choice? It's not labled because you know most animal lovers would choose not to eat halal. People would be horrified at the way the shops & supermarkets deceive them...
Ā Ā Ā Read moreI have been going to this store on a daily basis for years. Iāve always meant to leave a review but never have. The staff here are so lovely. They are hard working and it really upsets me when customers are rude to them. They are an amazing team. Thank you for always being lovely and so efficient. Amazing service, clean premises, always a great choice of...
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