The first visit was great and very busy, however, when returning for a simple Sunday lunch, at the counter we asked a very simple question 'what's the difference between a large dinner or small dinner?' to be met with the reply of 'one is bigger.' Well thanks for the wealth of information. So most of us thought okay lets go larger anyway (it's £6 extra). We all sat at the table and they served the small dinners and they looked good, then they came with our LARGE dinners, and they looked exactly the same as the small ones, so I said 'we ordered large, they are the same as the small, so what is the difference?' Only to be told 'a POTATO.' A £6 POTATO AND WAS IT A MAGIC POTATO, NO! WAS IS A SPLENDID ROASTED POTATO, NO! A £6 BOILED POTATO! WHAT FANTASTIC VALUE FOR MONEY, I WAS VERY IMPRESSED. After we had finished the food, we decided to go up to the counter to order dessert. When we returned to the table our empty plates had still not been removed. Even though there were about four members of staff standing having a Sunday natter. Then all of a sudden, a robot appeared and tried to assist the staff in clearing the table; in the heaving restaurant of four full tables. Bless his little heart he could not make it to us, as the hideous carpet blocked his path to table cleaning enlightenment. As the robot tried to reach us a member of staff appeared, dragging themselves away from the Sunday gathering. The staff member then cleared the table and then another staff member appeared to help, but they were too late as the task was complete. The food was wonderful it is just a shame we cannot say the same about the service we received. Hope the £6 goes towards a little ramp to make the robots life...
Read moreMy friend and I were in the restaurant today for lunch. My friend ordered a pulled pork sandwich ( it was the hot sandwich special of the day) and I ordered Cheese on toast which accompanied by button mushrooms, a slice of bacon and cooked tomatoes. It sounded lovely.
Our meals arrived… The Cheese on toast looked delicious! Then I cut into it… It was barely warm, in fact when I felt it in the centre with my finger, it was cold. As were the tomatoes and mushrooms and the bacon was dry.
I made the waitress aware of the problem and she apologised and told me that she would sort it out and ask someone to put it right. After ten minutes she came back with my food ( which I expected would have been done again from scratch.) only to see that it had obviously been put in a microwave and reheated as the corner of the toast that I had cut off and the hole that I had made initially to prove it was cold in the centre were still the same. The bacon was dryer than it was to begin with, due to them putting it in a microwave. What an absolute shambles.
The food should have been done again and not put in a microwave just to correct the temperature. It’s not hard to make cheese on toast, a ten year old could do it.
The food is not cheap, in fact ( for the lack of quality) is very overpriced.A small bottle of Diet Coke was £4,95… The food wouldn’t have been cold if it hadn’t been left standing before the waitress brought it to the table. The pulled pork sandwich wasn’t great either. The restaurant manager needs to inspect the food before it gets to the diners.
The food in the cafe looked far nicer when we later went there for a hot drink, especially...
Read moreBought house stuff from here before, called in to look at lights, could not find any (a lot of tacky shiny chrome stuff from China at big money) so went into their Wickentree cafe for some lunch, wish we hadnt bothered. The prices were ridiculous for what was served. "Mango and Brie Crispy Bites served with sweet chilli sauce £5.95..." This was two tiny out of the freezer filo bites deep fried with a thimble of sauce! "Homemade Soup of the Day £6.95..." Decent soup but tiny 1/2 size bowl with a small piece of bread.. "Hot Chicken and Bacon Caesar Wrap with hot chicken fillet, dry cured bacon, cos lettuce, parmesan cheese and caesar dressing £10.50.." Gosh, sounds great however reality was way diffrent! Not hot, no cheese and about 1/2 the size of a wrap you get for lunch from Tesco! "Large Chips £4.25" These were a joke, a small shaker of frozen fries, we questioned the portion, they said it was the large, we told them it was ridiculous and sent it back for a credit. The pleasant person serving agreed and said it is crazy, poor staff having to suffer needless customer issues. We dont mind paying the prices provided its decent value and quality but not when they are taking the mick. No wonder the owners cut about in Porsches and Bentleys with multi-million pound homes. Fair play if they gave decent value but shame on em' for ripping normal folk off! AVOID Stick to...
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