I visited Starbucks on the 15th of June to purchase four coffees, and unfortunately, the service was extremely disappointing. The staff behind the counter showed a clear lack of interest and professionalism. When I tried to politely read out my order to ensure everything was correct, the staff member rudely cut me off and insisted, āItās right,ā without even allowing me to finish. He then abruptly asked for payment, without any form of courtesy or customer engagement.
What made the situation more frustrating was that the store wasnāt even busy at the timeāthere was no rush or long queue to justify such dismissive behaviour. I left feeling disrespected and dissatisfied with the service I received. Starbucks is known for its welcoming atmosphere and quality service, but this experience fell far short of those standards. I hope this is addressed, as itās not what customers should expect from a...
Ā Ā Ā Read more"I had an amazing experience at Starbucks thanks to one of their outstanding employees, Suma Choudhary. Every time I visit, Suma goes above and beyond to make sure my order is perfect. She's always friendly, welcoming, and incredibly efficient, even during the busiest times. On one occasion, I was having a particularly rough day, and her warm smile and kind words truly lifted my spirits. Suma also remembers my usual order, which makes my visits feel personal and special. Starbucks not just a coffee shop, but a place where I feel valued and appreciated. Thank you, Suma Choudhary, for your excellent service and...
Ā Ā Ā Read moreNot many ppl realise it's here if they're rushing to shop in Sainsbury store below where there's also an Argos which is handy .. The stores not too busy,but there is a section for ppl to use WiFi(and wait for family while they shop).Lift available for ppl to use and large entry for customers with disability-also steps for the more fitter person that chooses to go up saving energy!! I've not eaten here yet .but my past hot chocolate was cold and in telling staff this time as I didn't last time I HAD LOVELY HOT CUPPA NICELY DECORATED..GREAT SERVICE ...
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