Visited yesterday 30th. May for lunch. We arrived about 12.15pm. Ordered our lunch mixed grill for hubby, chargrilled chicken breast baby new potatoes and side salad for me, the chicken meal was quite expensive for what it was, you would be better off ordering the chicken from the lunchtime set menu, much better value! That said when my miniscule meal was brought out, my first bite found the chicken to be cold, I cut another bit ,same, so I cut to the middle and it was tepid all the way through. I took the food to the bar, a young man took it back to the kitchen, he returned a couple of minutes later with just my little bowl of cut baby new potatoes and the little bowl of salad. He said to me " We thought you would like to carry on with this and we will bring the chicken out when it has been re-done" I could not believe this suggestion and said no thanks I want my complete meal! So I sat and sat with nothing whilst my husbands lunch was nearly done. Eventually my miniscule lunch was brought out to me where the young man informed me that I had also got fresh new potatoes, I had less than before! If you stuck the halves together I actually had just 2 and half baby potatoes! I bit into my fresh little chicken breast. I t was marginally warmer than the previous piece but I decided I would still cut in to the middle......I was horrified to be met with a bloody vein and no I'm not swearing it was red. I pushed my food away in complete disgust. My husband who by now had ate alone, took the food back to the bar, apologies were given and a complete refund given which is all well and good BUT! paying by debit card is pretty much and instant cash purchase, but we have to wait 4 to 5 days for the refund on top of which we had to find somewhere else for me to have something to eat....alone and pay out for that! Not good The Brittania...not good at all.