Went in while visiting Penarth, but clear attitude and off atmosphere from the start because we weren't from there/didn't fit the right 'look' of Penarth. Even though the policy was no outside food/drinks (which is understandable), so we were immediately addressed with awful attitude when we tried drinking our own drink. However, we HAD purchased some food/drink, so it was clear we were just not good enough customers for them (even though it was not busy). We weren't even given a chance to explain we had purchased from them and that dietary restrictions meant one person needed to drink what they had brought with them from home. Huge difference in attitude seen with other customers because they were in business attire.