The Bluebird — Restaurant in Plymouth

As a multi-award-winning entrepreneur who works with businesses nationwide, I expect licensed premises to operate legally and ethically. Unfortunately, this pub failed on both counts.

I visited with a friend who purchased two alcoholic drinks and requested a glass of tap water for me (I don’t drink alcohol). Staff refused to provide the water free of charge, claiming it must be paid for since I wasn’t the one who ordered the alcohol. I was then told that next time, I’d be charged for a bottled water instead of receiving a free glass of tap water, which is a legal requirement under the Licensing Act 2003.

The law clearly states that licensed venues must provide free potable tap water on request. There is no requirement that the person drinking the water be the alcohol purchaser.

I’ve reported this incident to the local licensing authority — but it raises a bigger question: If a venue is willing to ignore basic licensing laws, what else are they getting away with...

Just popped in after my mother's day meal with my partner there was a meat raffle couldn't get to the bar so I thought I'd wait until it calmed down I started playing on the fruit machine whilst I was waiting and the manager come up to me and said are you drinking I said yes I'm going to order a Rose in a moment and he said order 1 then so I withdrew my money and left never met anyone so rude in my life won't be going there again and ive lived here 12 years longer than they've ran the place the experience didn't ruin my mother's...

First visit and was quite impressed by how welcoming everyone was. Bar staff were friendly, and service at the bar was quick. Prices were reasonable, and pints were topped full. The pool table was clean and tidy with several cues to choose from. Toilets were clean and stocked with what you would expect. A nice...