We waited only a few minutes for a table, which was a good start but it was all downhill from there.

After we were seated we waited for what seemed like a week to be asked what drinks we would like and then were told we couldn't order food until the drinks came even though we knew what we wanted by the time they had finally arrived to take the drinks order.

By the time the lady came back to ask for our food order we had all almost finished our drinks but we persevered and put in our food orders and waited for another lengthy amount of time for the food then to arrive - one of our party wanted to leave and go home the wait was so long but again we all got through the wait and the food finally arrived.

Half of our party ordered pizza and the other half pasta dishes and a lasagne. The lasagne was lovely and the pizzas were ok for what they were, too - good size but nothing special. The pasta dishes were both very bland and unappetising with no effort in presentation and looked as though they had just been sploshed onto the plate with no real effort with no order or consideration for how it might look. One of the pizza's had a half brownish basil leaf on it for garnish which was actually pretty laughable.

Given the cost of the food on the menu, which is not cheap in the slightest, I would have expected a good service and a bit of thought in the food and presentation of it. The waitresses/servers were a bit standoffish and didn't once check in to see if the food was ok and it took a few times to catch one of their attentions to get some water, to get the bill and then again to pay. It just didn't feel like a smooth service and there was just a lot of waiting.

The 2 ladies seemed to be running about like headless chickens and it felt like this place could easily use maybe 1 more member of staff as not only were our needs not really met very quickly, if at all, but the front desk wasn't manned and no one was being greeted or seated though there were quite a few people outside at one point that walked away from what looked like waiting.

Half of the reason we tried this place was that there was 50% off on the eat out to help out incentive. This would leave some still high prices but much more digestable that the full prices on the regular menu. Usually during the week there is a happy hour where pizza or pasta on the menu is onl;y £8 per dish. This is STILL listed in the menus and advertised. No one told us that this deal is not applicable while getting the 50% discount, which would be fine but no one mentioned this until after the bill was presented, which made us all feel a bit cheeted as the cost of full price on the menu, minus the 50% incentive is almost the same cost as buying a dish at happy hour anyway, so the restaurant is still getting their money and the customer isn't really benefitting from the government's incentive, which I think is a bit cheeky, really.

Overal, the food wasn't all that special, there seemed a lacluster effort to provide an experience and the kind of service I expect for the prices on the menu is way above the service that you get and the frosty waitresses.

Definitely has potential, but lets itself down in small ways where they really could make all the difference (a smile, a bit of a check in, better service and either lower prices or higher standard of presentation).

I won't be revisiting, especially at full price. But they tried and it wasn't the worst experience I've ever had, but not the most inviting one.

Worth a shot if you have a lot of time and money on your hands.