Pure Ground Community Café — Restaurant in Portsmouth

Unacceptable behaviour from the Cafe's manager when we visited today!! My 5 month old breastfed baby suffers from milk and soya allergy so I was double checking with the person who served me (the said cafe manager and chef) that the food I ordered does not contain soya or dairy. I was polite about it but she proceeded to act very bothered and rude about my genuine questions. When I asked about the ingredients of the vegan spread (as most contain soya) she said she didn't know what it contains which didn't instill me with confidence so I asked for the list of the ingredients and she proceeded to say loudly 'for war and peace' in front of everyone as she walked off to get the list . I was appalled!! When I confronted her about being rude, she didn't apologise and continued being rude justifying it with needing to juggle a lot of things herself and then slammed the café door behind her in anger.

An unacceptable behaviour from a manager and mother herself (which she confirmed she is)! Aren't managers supposed to set example for their staff?! The whole situation made me feel very unwelcome, uncomfortable and quite frankly stressed. As if mum life wasn't stressful enough as is!!

It's such a shame as when we visited with our friends on Saturday we had an amazing experience and the staff were so friendly and lovely. It was going to become my new favourite spot but I won't be coming back again now. Avoid if you are a mother with baby who...

Have visited several times with a walking group. Food very nice (although the honey and ginger scone was too sweet for my taste) and coffee / iced drinks ditto. Scheme for free coffee with 10 purchases in place... Had a sausage roll and iced mocha today, both very good...

My friend organised a birthday buffet for me here today (30th Jan). Nice array of sandwiches, quiche and sausage rolls with salad. No problem either in bringing in a cake which was duly almost demolished... Good spread for several of...

We had our usual delicious food here. My cheese and ham omelette was perfection and my friend loved her full English breakfast. Service is friendly, and today we tried the home made Rocky Road for a treat . The best I had ever eaten! It had not just biscuit and marshmallow in but Maltesers too! I usually just eat half my cake and take some to my husband but couldn't stop myself eating today, it...