I order phone first i ask i want half pizza kids one half veggie pizza they said we dont do but on other place they do i siad it ok i can do normal order tow pizza one boy on phone i give my half order then he pass to one lady she ask me again order I repeat my order one kids cheese pizza 9 inch and one veggie pizza when i went there for collection they give me wrong order i when ask one old lady she so rude with me she said don’t order on phone next time fi come here then order then i tell put in your side you guys very busy we can’t take orders on the phone she said we cant do ilke that after all these things i was ask about my money back and cancel the order they said call on this number ask for your refund then i ask i why i need to call there i pay here you should give my money back very bad experience...
Read moreA regular customer at this store every couple of weeks and for the last year I've visited, the food is consistently excellent. I always order the same pizza but there's never an issue with toppings or temperature when I come to collect. Upon collection, a couple of the staff who serve the pizza always have a smile on their face, which is definitely appreciated as a customer.
On one particular occasion, for work purposes I needed paper receipts on previous orders I made several weeks earlier and although I didn't expect them to be able to provide this, they happily printed off several receipts for me, which was greatly appreciated.
Will continue to order here knowing the service is excellent. Safety standards are also well adhered to during...
Read moreGenerally are good but this particular time was very poor service. Phoned at 17:06 on a Tuesday. Guy said come in 10 mins. The shop was empty and there were not orders on the screen. Front staff desk need better training and had to go get the other staff who were all out the back because she couldn’t find the order. When they came, the manager said I ordered a medium and I had ordered a large. I record all my phone calls and have evidence. He was fine then charged me for a large and said he’s sorry but it’ll be an extra 4 mins. I was still waiting in the shop at 17:40. A 40 minute wait for a pizza I was told would take 10 minutes. I would understand if this was a Friday or Saturday night but a dead Tuesday, that’s...
Read more