The coffee is nice but I didn’t feel the same about the staff today. There were three of them, two ladies and one guy, as I approached they were chatting and continued to do so even though I was standing there waiting to be served (what bothered me the most is that they didn’t even acknowledge me) I am happy to wait but don’t ignore me! Once I was served, I was waiting for my drinks and someone else came along and they did the exact same thing, not even a hi! Won’t be long etc the fact that they looked at the guy and looked away without saying a word i find extremely rude (instead of chatting to each other, speak to your customers) At the same time one gentleman brought up his used cups and plates. They took it off him and didn’t even say thank you. The guy working there today needs to learn how to smile, there was nothing at all from him. He truly hates his job. Very disappointed with...
Read moreWhen I visit from Australia my sister and I go to Coffee#1 Redditch on a Monday morning as we enjoy their coffee. The staff have changed a number of times but there is a young lady called Rachael who performs her duties ABOVE and BEYOND expectation. The cafe is constantly busy and Rachael smiles and professionally goes about her duties. We have seen her a number of times clearing tables etc during her break! I do hope Coffee#1 realise what an outstanding employee they have and she is rewarded accordingly. The last week of my holiday she was on leave so I did not get to say cheerio. Rachael you made our Coffee#1 experience very special. We hope you had a relaxing break because you deserve it! AMAZING Rachael that's what you are! Sisters Susan...
Read moreWe were so pleased when we discovered Coffee #1 in the Kingfisher, as Redditch doesn't have much to offer in the way of good coffee and eats. Lovely relaxed atmosphere; you can drink their excellent coffees on a stylish wooden bench, whilst reading the newspapers & magazines they provide. Their coffee is wonderful, really good quality, especially the caramel macchiato... their cakes etc however may look yummy but unfortunately they're rather mediocre, which is a shame. Just because something looks fabulous doesn't mean it actually tastes good. Please create better quality sweet treats and savouries, as your...
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