Laura Ashley The Tea Room at Southcrest Manor Hotel - Redditch — Restaurant in Redditch

When we arrived we wasnt sure where to go as online says its in the conservatory but was taken into the restaurant. The restaurant Staff then sat us and was nice, friendly and polite. Was given our chosen tea once we was seated and the girls given there milkshakes which they loved. I later asked for another tea which we never received and I also asked for a jug of water at the same time which took a while to get but we never received anymore than 1 pot of tea each. Not sure if there is a limit of 1 each or if they just forgot. The kids afternoon tea is lovely and so cute for them both my girls really enjoyed it. The adults afternoon tea the sandwiches weren't anything special and started to go hard before wed finished. The scones were lovely and nice and warm which was perfect and the option to have lemon curd was lovely. The cake selection wasnt anything special and the chocolate type cake we received was very sickly. There wasnt much staff in the restaurant as was in and out so I waited ages to pay and asked at reception if I could pay there but unfortunately couldn't so had to continue waiting longer. Upon paying we didnt received the children's discount but when I mentioned it was quickly amended. While I was paying the lady also mentioned that aslong as done in advance at booking amendments can be made if only certain sandwiches or cakes are wanted. Overall would say it was ok but nothing special...

Not impressed with the sandwich fillings. Customer service was poor, they didn't check on us. They only had a limited selection of teas and you had to pay extra if you wanted more tea. Also, they couldn't accommodate a savoury tea for my husband who is diabetic. Considering the price, we were...

Afternoon tea to takeaway was appalling 4 finger sandwiches scones jam and cream nothing else charged £22 a head £5 a head at best absolutely shocking certainly would not use again know trade been bad but to try and get money back this way very poor whole...