Vaughans Tapas & Cocktail Bar — Restaurant in Redditch

We came here for a birthday, they offered to put balloons up for us which was nice, on entry we were ushered to our seats by a man who didnt appear to want to be working, we asked him for drinks but he said he didnt take drinks orders but would send someone over to us, no one came until we complained. We eventually got drinks and ordered our food. Well one friend was given her food which seemed quite a large portion for one person so we asked and were told it was for one, then ten minutes into her eating it the waitress came back and said she had got 3 peoples portions! Another time the waitress said to one of us "I need to take back your prawns as someone else ordered them! My friend assured her that she had ordered them too and it was also unprofessional to give customers second hand food anyway! (She had already eaten some of them) my food never cam out at all so i shared some bread with my partner. They ran out of cocktails, no mint for the mojito either. I did comment on their facebook page as to what happened but was brushed off and the comments were removed. All in all I would not recommend. All new businesses have hiccups but rudeness is not acceptable and you dont try to take customers food from them whilst they are eating it. Needs a lot of staff training and...

Very disappointed. We waited for over an hour for the food which also arrived in intervals. By the time I received my dish everybody had finished there’s 10 minutes before. The BBQ steak ends I ordered was blatantly microwaved, the lettuce was even scorching hot & shrivelled. It came with the wrong sauce & no glaze whatsoever on the meat. When we questioned the staff we were told they were to busy. All in all it was a shambles. Number of wrong dishes & then when they did appear they did not match what the menu advertises. Got money & time to waste on bad food & service then this place is...

Fantastic service. Me and my other half had the Vegetarian Mezzo Board with Garlic Prawns and Patatas Bravas with several cocktails for her birthday. They were considerate enough to put balloons up. Friendly Staff. Would definitely recommend this place and will not hesitate...