THE worst costa coffee i’ve ever visited. As a Costa coffee fan and local resident. I can honestly say the customer service here is truly awful. Cold coffee, cold customer service and no smiles!!! I actually felt like I was an inconvenience asking for a coffee. If you want costa coffee then make the journey to one of the crawley branches! I’ve visited many time in the hope they have adressed the staff issues with no improvement. It’s a real shame as the building and the place inside could be a great costa coffee with the...
Read moreThis is one of the better of the Costa chain. Friendly staff but I do get annoyed that no staff seem to want to clean toilets or employ a cleaner. This is one of many Costas that don't clean toilets. Fortunately being male I didn't need to use the sanitary bin as it was packed full. And a hand dryer that pootles out hot air target then blast your hands with it. Really gross and completely...
Read moreNot very welcoming first thing was “you’ll have to have a disposable cup as we are closing in half hour” - no hint there! . Tea was awful milky and slapdash and I’d have better one at home. End of day but still a customer - close earlier if late visits are not welcome. I took my cup to the counter as they were clearing up and she didn’t...
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