Point Cafe — Restaurant in Reigate and Banstead

I don't usually write reviews, but everything about our breakfast in Point Cafe was just so awful I felt that I had to. Myself, my partner and another friend placed our orders at the same time. After about 45 minutes, our friends food showed up and then we had to wait another 45 minutes (by which time our friend had finished eating) for me to get my food. My partners food had still not showed up and the staff really didn't seem to care and we frankly just rude. The photographs of the food displayed on the screens at the front are incredibly misleading; I had ordered a burger that was pictured looking delicious (in a brioche bun, chips on the side and salad coming out of it). After an hour and a half it was brought to the table in a take away box and was literally a hard stale bun with a greasy patty in the middle. That's it. No cheese, no salad, no chips no nothing. Having waited an hour and a half to receive this I wasn't happy, and my partner had STILL not received his food! When the waiter came past, my partner again asked how long his food would be and the waiter simply replied with "I don't know" and walked away. I know this isn't fine dining, but you'd expect basic customer service at least. In the end, we gave up and went across the road to a much nicer cafe to get breakfast (which arrived quickly, was served by very nice people and was delicious). Definitely won't be going...

Never an issue here, food always good, staff polite and friendly. Sunday apx 12 and the place was full with people waiting to get a table, food was fast and tasted as it always does, my only gripe with the food would be that some aspects would not be to my personal taste (ie eggs & bacon cooked longer than I'd do them) but nothing to loose stars over as it's my own preference not a quality issue. So busy they forgot my coffee (kids had cans) as soon as I reminded him it was there in an instant and couldn't have been more apologetic. always...

over priced burger chips and drink just under a tenner use the cheap 17 pound a box burgers which is pathetic amount of actual beef.

food is just cheap and nasty.

fills a slight hole but value and waulity I would go a few doors up.

when you go in the funny thing is they have photos of pleasant grilled food and thick burgers.

you will get a paper thing sawdust burger... they don't have a grill so I am not sure why they have these pictures.

wouldn't bother staff are rude and the place is just overpriced smartprice food. (they have...