I had a terrible experience at this restaurant.I would not recommend this place to any one.It happens today one staff he is with beard and looks like 42yrs old was very rude and verbally reallyabusive .we order the spicy chicken 3hours before he pick the phone and he said to us it will given within 5mts when you’re here.I’m going there with my kids to collect that he start playing and dramatic.He just ask only for my family cash on delivery at the same time he accept from others card payment .He said to us no card payment now and he keep waiting us there25 mts for the cash.lt happened today at 8 pm.my kids really tired.He making a new law only for my family that time.l never hurt that man before l don’t why he does like this to us.l bring this issue for everybody attention.we know that shop always accepting card payment.yesterday they did today onwards too when we are there.But he never accept my card.He is very unkind .several timesMy friends and my family experienced very badly from that the same man.But always we keep silence.Thats why he do it again and again to us.Its really painful.Today my kids really hurts that’s why l...
Read moreFood: The cheesy chips were fine and the Hawaiian pizza was okay. However, I had a disappointing experience with the USA Chicken Pizza. It smelled and tasted off, which made it inedible. I called the restaurant to let them know, but was told it was made fresh—even though it clearly wasn’t right.
Service: I appreciate that staff answered the phone, but I felt my concern wasn’t taken seriously. When a customer reports that food seems off, it’s important to listen and offer a solution, not just insist it was fresh.
Atmosphere: No major complaints about the atmosphere. The place seemed clean and typical for a takeaway.
Suggestions for Improvement:
Please double-check food quality before sending out orders, especially with items like pizza.
If a customer raises a concern, consider offering a replacement or refund, and take feedback seriously to avoid...
Read moreSo I’ve ordered food from this restaurant to be delivered I placed an order for a large MIXED DONNA Kebab meat WELL DONE With a portion of large chips when my food arrived my chips was missing My kebab was not mixed donna it was Lamb sheesh kebab and koffty kebab I was really upset with my food come as I’m allergic to the ingredients that they use to make koffty kebab but also my food was not well done like I asked. When I rang up to let The gentleman that placed my order with that my food was not what I ordered and explained my situation he was extremely rude and was not helpful when asked for a refund was told that that wasn’t possible this really made me angry as I was hungry and now £12...
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