Am so upset that after meeting with some friends here for lunch I found out I was going to get a parking fine. The staff said we had to put our reg details into a tablet at the till, but they didn't think to tell us this when we ordered and by the time they DID they said it was too late.
The manager on shift at the time said if we got a fine to bring it in and he could cancel it. I did just that when it came through, he took a picture of it and told me he would take care of it.
I wish I'd have trusted my gut that something seemed dodgy because it was a bare faced lie and now I have an increased £100 fine.
I'm more mad that I was told it could be sorted which I couldn't have been more grateful for at the time, and now I have to be £100 quid out of pocket! If that was never offered I would have paid it at 25 quid and would have been done with it.
Not many of us have 100 quid spare knocking around these days!! All for the sake of an overpriced coffee to catch up with friends. Won't...
Read moreI met my daughter's in Costa, we had several drink and food, spent a reasonable amount of money over a few drinks and snacks, to be handed a fine by UKCPS of £60 for spending roughly the same amount on food and drink because we stayed 2.5hrs eating and drinking. Absolutely shocking to be handed a charge for buying the products Costa sells at Manvers, please everyone be aware if you spend a long time and buy several products you will be penalised for being a customer... absolutely disgusting... proving if you spend more and eat more you are penalised. I cannot understand this predatory mentality, it is a disgrace!! BE AWARE... DO NOT SPEND MONEY OR TIME, YOU WILL BE...
Read moreJust received a letter for a £100 parking fine for my daughter meeting friends at Costa. Apparently it’s the second letter they sent - it’s the first we received - 90 minutes maximum for you to visit costa - who take minimum 10 mins to serve you in the first place, then sit and enjoy food, drink and a catch up. Miss this 90 mins and you’ll get a fine. Oh and guess what, no one in Costa tells you this so they are enabling the fines. Maybe this is how they make more money given that there are better Costa branches nearby! Shame on you Costa, this policy is short lived. ...
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