Subway — Restaurant in Rotherham

Walked in and no one in the que. I still had to stand there for around 5 minutes before getting served. I told her I wanted a name of a sandwich I had seen on the website and she said they don’t do that one there. A little confused I told her I saw it on the website, she said she could make it me but it will cost more. Why would it cost more to make the exact same sandwich you show on the website?. Anyway I got a sandwich and as usual not a lot of filling. I even asked for extra salad to try and make it a decent sandwich but that was a fail. Ended up getting a Greggs after to actually fill me up. All I’m trying to say is stop being tight with the fillings and salad. For how little it costs the company and how much they charge for a sandwich you could at least make it...

So, order placed on priority at 11.40 am by my wife so when I got home for my lunch break we could have lunch together. It is currently 13.25 as I write this and it is still sat in subway awaiting the 4th or 5th rider. The 1st one sat for at least 20 minutes waiting for the food to be handed over and I've lost count at how long other drivers have waited.

Food is no closer to being delivered 1hr 40 minutes later and I since have had to go back to work.

We've never had a problem before, I understand delays can happen but this is taking the mess a bit.

Tried to call subway but phone rang out for 5 minutes...

Spent £43 on a selection of sandwiches and we disappointed.

None of the sandwiches had cheese on, they were missing ingredients, skimping on sauces. None of the crisps were what we ordered, we all got plain ready salted. You’d think if you’re going to swap items you would ring the customer first to check it’s ok? Sandwiches were also quite cold.

All the cookies were thrown into one bag, one person had a nut allergy so they couldn’t risk eating theirs.

For £43 quid you’d expect a lot more. Never ordering...