We ordered a takeaway and I rang them straight away advising that we didn't want the dish to hot (as we had it from there before and was super hot) and that we wanted more potato in the saag aloo as last time there was only a couple of bits.
When the food arrived the food was so hot (in spice) and there were only a couple of bits of potato in the saag aloo. Also poppadoms missing dispute having to pay for them here.
I rang and advised what the issues were and was told it wasn't his fault as he wrote it on the order and what did I want him to do.
I said I wanted the dish again not as hot, the saag aloo with potato in and the missing poppadoms. I was sighed at and told "well it will be a while to wait" so I asked what about the rest of the food we couldn't eat as it would go cold. I was told "there is nothing I can do about that is there".
On the replacement arriving I was told they wanted the dishes they were replacing back. I advised they had been put in the bin as they weren't what we wanted and i was told to get them out.
Not happy with them, we have had similar issues before but enough is now enough. Very rude and unfriendly staff despite you...
Read moreThis review edited to update to May 2022. Used to be the best Indian in Rugby to dine in, when it was called Dilruba.... went there for more than thirty years..... Now changed hands and changed name to Annaluckmi Live. I've only been here once and had a delivered meal from here under new ownership and the refurbishment that's been done. The food is still excellent but the dine in restaurant experience is very different... half of the premises has now been sold so only a handful of cafe style and size tables are crammed into a much smaller space along with the bar, and the place is very bright like you'd find in a High Street chemist shop or an indoor sports hall - not a problem if you like eating in floodlit places but feels clinical rather than cosey or homely, and at odds with what to expect for a restaurant environment. The staff are very...
Read moreWent on prime time Saturday night and ordered the option where you get 1 starter/main/rice or nan for 15 pound each. Good value for money. But that’s where the positivity sadly ends.....tandoori lamb chop has never seen a tandoori oven. It was like a boiled lamb chop with no seasoning. The 2 curry dishes (1 fish 1 lamb) tasted the same bland boring flavour with no heat at all. The best bit about the meal was the nan and if the nan bread is the best part about the meal you know they have problems. It is a shame as the ingredients were fresh and good quality. Just a shame they were put together in such a boring,...
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