Pizza Hut Aldershot — Restaurant in Rushmoor

Ordered at 18:44 - Quoted deliver: 19:50 - Delivered: 20:37

At 20:00 the delivery driver stopped moving on the live tracker. He remained there until 20:30 before eventually moving towards us.

During this time, I had called the store and told it was a glitch in the app. I accept the tracking can stop for minute or so, but 30 mins?

When the driver eventually arrived, I was heading out my front door to go to McDonald's

Driver had his girlfriend in the car, who was shouting that we had to take delivery. Upon explaining we could see them on the tracker not moving for 30 mins, both were clearly shocked and speechless. They obviously had no idea that the end customer can see their movements

While on the phone to the store, they had no idea what to do. They couldn't locate the manager and eventually put me on the phone to someone who didn't even know who the franchise owner was, when I requested this...

Excellent staff 👏 Excellent pizza 🙌 The experience I had tonight never been to pizza hut like that. You guys are amazing!

To customers: Do not listen to some upset person who travelled from Fleet and nags about wrong crust. Be grateful you got money to buy food

A lot are complaining about delivery times and it's hilarious reading those. Go complain directly to JustEat or UberEats or better stop using their services - they are responsible for your late delivery. Their app is not up to your standards, not some hardworking person behind the till in the store. That is not way humans should be behaving. You have a job where you receive complaints too. So think before you leave a nasty comment, the world unfortunately doesn't revolve around you.

I seen what I seen, the staff are hardworking diligently and I will be returning for...

Do not get a pan pizza from here or any pizza hut unless you like undercooked toppings.

Toppings regardless of the name are under the cheese as they go cheese, toppings and then cheese. I also phoned the establishment and the person on the phone although polite didn't know this was the fact and suggested it could be where it was cut if the cheese was hot and then when questioned (because that's stupid to even suggest) they said the oil from the extra pepperoni could be at fault. The manager was the next on the phone who rudely and dismissively said this is how they are made and nothing would be done.

Also the sauce distribution is awful. You get a little on first bite then near the crust it's all you get.

This establishment has really gone downhill in recent times. Congratulations Domino's you have earned...