The Victoria — Restaurant in Rushmoor

Disgusting place! A guy came out of this pub so drunk yet kept going back in & was still served more alcohol over & over again. He came back out verbally abusing passer-by’s then stood next to the bus stop where he then started smashing his empty beer bottle against the side of the bus stop which finally smashed spraying people with shards of glass! He then sat on the pavement shouting & screaming at everyone. The reason why I’m writing this is because of what happened next, a mother with a little girl were walking past when the little girl fell over cutting her hands on all the smashed glass! I tried to call the Victoria three times but the call kept going dead each time. I find it unbelievable that staff at this establishment would continue to ply someone with alcohol when they are already so intoxicated beyond belief & I blame the people running the Victoria for what happened to that poor little girl. You should be held accountable for this! In the end the police were called & the guy was arrested. Shame on you all. Maybe you need to re-train your staff to recognise when someone has had more...

I used to go to this place for a drink and occasionally a meal. It has really gone downhill. The doorstaff are seriously rude and need some training on how to interact properly with members of the public.

Their lack of common courtesy and professionalism was disconcerting. Their attitude was ovely aggressive, rude, abrupt and off-putting. If one takes the time to greet people in a courteous manner, then it is highly likely that people who want to attend shall reciprocate.

Perhaps it was the case that they were not regular members of staff, but if I was the manager, I would be disgusted at their treatment of members of the public. Their conduct was concerning.

I subsequently went to The George and was greeted warmly by a member of the door staff. They interacted properly with people and spoke nicely. They took the time to greet people, which makes a substantial difference.

Some members of staff need to re-evaluate the way they treat other people. They should think about how they want to be treated when they...

This place used to be good, but security staff are too rude and aggressive. They lack common sense and do not know how to communicate with members of the public. They do not know how to interact with people. You should hire people who are trained properly.

If they treat badly, people are not going going to respond in a nice way. On the other hand, if you treat people properly, chances are, they are going to respond better. They also say things which are not true and just come across as individuals who think that they have power over others and have let that perceived amount of power go to their heads.

They are not smart people because of the way that they act.

This is disappointing because I have had such positive interactions with members of security staff at other places. I do not know what is wrong with these people, but they do need to adjust...