A few days ago, an order was made through Deliveroo to the Italian Express restaurant, the estimated delivery time was 45 minutes. I placed an order at 9:40 p.m., then it was written that there would be a delivery at 10:30 p.m., that time came, there was no delivery, I called the restaurant and could not get through. They close at 23:00. Contacted Dfeliveroo customer service, explained the situation, and asked for a refund. They said that the request was accepted. Then at 00:28 in my account it says that the order has been delivered, but this is very strange because it is not true. Strange things happen. The money was taken, but the food was not delivered. Such service is outrageous