The 1 star is for the very basic food and not the staff member who served me. She is not even worthy of a rating. I ordered the 'Beyond Burger & Fries' which is a vegetarian meal and is 920 calories. It was £11.95. The food was ok but the price is clearly expensive. I have been to this café a few times and the food is nothing special. Regarding the staff member who served me, she was very rude. A short woman with black hair whose attitude was completely off and stunk. Judging by the other reviews people shared Tesco Café has a problem with the staff they hire and the staff need disciplining or re-training at the very least! The woman who served me is not the type of person you want to have serving your food. I believe people who work in customer service should be polite and pleasant. Everyone has their off days but they should not let their negativity affect customers and people who have done nothing wrong to them. She had a proper miserable look on her face. It was not pleasant customer service. I do not know why places hire people like this. These people must claim that they have good customer service skills when they clearly do not. I believe food should not be served with a negative energy. These people are not fit to work in food or in any customer service roles where they are dealing with people.