Visited yesterday, years after I visited their other branch with work colleagues which closed down.

Ambience - not that great compared to others but I usually don't mind it as far as food is to my liking.

Food - spicy for us, but kids managed to still eat it. Had better food elsewhere, but can't complain much, worth the price.

Service - was quick, but also the reason of the rating. Ordered all food with Masala chai that we asked to bring out before food. Food started coming out, 2/4 first served with no sign of chai. When asked got told its getting prepared and on the way. Few minutes later 3rd dish arrives and still no sign of chai, at which point I asked the young waitress to cancel it. We continued with food, last dish served and we ate all. Worth mentioning that when repeating our order, she even read out that the masala chai was before all the food. Whilst paying I was told 'cash only' which yes was displayed but also whilst entering I saw the card sign saying 'dojo', contactless etc. Same girl insisted on cash and when I mentioned the sign she said she doesn't know about it. I was making my way out to get cash when she asked how much cash I had and see if she could 'adjust' . Miraculously a card machine appears after calculating the difference which I pay and we leave. In summary, no chai on time for this chai lover and little cash/ card trick attempted on customer. Waste of an evening which I insisted on eating out when wife was happy to spend it at home.

PS - I got charged for the chai and I politely paid to get out of there as quickly as I could.