Bell-A-Pizza — Restaurant in Sandwell

Review edit.Should have known better and read the reviews before. So, I made an order online and the people working there tonight could not provide a worse service over the phone. They’ve charged me and simply rejected my order (Order was also made thru the direct website and I was trying to explain to him that it wasn’t on Just Eats this time because it was canceled), when I called to double check after a while he was incredibly rude and basically said they’re closed and hung up on me. I rang back and politely asked for a refund and again, being super rude, told me to call when “boss” is in because is not his problem. Honestly, it’s okay to say no to an order but just be decent to people. If you’re unhappy with your job and feel miserable you should just quit. Also if your direct website accepts the order when it shouldn’t then don’t take the money or at least let me know that I would get a refund in morning like I did. I have no missed phone calls either. I was the one who called to find out the place was closed. Still, never going...

The quality of food has deteriorated rapidly which has resulted in very inconsistent quality of food. I have been using them for last couple of years but since recently the food is not the same. When complained I was told that another guy made it and I will make it next time. Makes you laugh how they run this place. The owners are hardly there to speak to. Without ownership no one is responsible. It is shame that I had to write down these comments probably a wake up call for the owners to take ownership and to do something about it. I would like to see the same quality consistently no lame excuses reflecting poor professionalism, consider training in customer...

Absolutely pissed off with telling them. Ordered a few times and still can't get the order right. Ordered a cheese and tomato and hardly any cheese on the pizza. Just tomato paste and a few sprinkles of cheese all u can taste is the bread. Charge you a shit load and cant deliver. Delivery guy comes to your door and want to even have eye contact or talk on how much it is. Just typed the amount into the card machine and pointed the contactless to me. When asked how much before tapping he just looked at me. Absolutely shocking service and food. Need to improve or you will start...