Kashmir Pizza & Grill House — Restaurant in Sandwell

Be very careful when ordering food from this restaurants website online, when adding food into your basket you are forced to pay via yoyo which apparently the shop owner claims to not work with, so they take your money but don’t receive your order. I now have to communicate with yoyo to get my money back which will take god knows how long!

So we went to the restaurant to resolve this issue and was reassured it wasn’t his fault as his in the process of taking yoyo to court so gave him the benefit if the doubt on the basis we’d get our money back…we ordered 6 burgers 4 of which came back very undercooked raw and pink as anything so had to make ANOTHER trip back with the burgers to show them…( i have pictures but no option to upload them ) to which they tried to fob me off and say they were fine. After other staff members had a look they agreed they were undercooked and made us some more… i also have pictures of the newly cooked burgers that were eventually cooked properly with no pink raw meat inside. The food when cooked properly is tasty however it wasn’t worth the hassell we have had had and it will make me think twice when...

There is always something wrong with the order , we are regular costumers hire Becouse we leave really close to that place . Food is always to spicy , with bigger orders there is always some food missing . Once I order 2 nans witch are expensive hire 2 for 1£ normally in our area you can buy 4 for 1£ ... I ordered 2 nans when I open bag I see one nan only . Once I order lamb sos when I come home and open box I see saggaloo witch is spinach witch potato ... Today I order 4 nans I should to be charge 2£ for it I paid witch 10£ note I recive back 3£ stright I ask for rest of my change I get back scary eyes . I'm not recomend that place . Also they have really bad costumers service . Also when men was call my nan he call it in Urdu ... also I get bag sepretly and nan secretly so I was have to bag in by myself , I sayd thank you man ignore me . I Just check nans they are...

Kids ordered food and it delivery was estimated at 8.05pm. Didn't arrive until just before 9pm Drinks missing, I correct meal altogether and chips were so hard and clearly been reheated a few times.

I am a regular customer but this has put me right off. Called them and they have said its because they were busy and will give drinks and free wings but that's not the point. The delay I can forgive but the food no excuse as they run a business so should realise the correct orders should be going out with...