My trip was very disappointing. My husband, friends and family have all been to Handi before and have loved it. Today was my first and last visit unfortunately.
The start of our meal was great. We both thoroughly enjoyed our starters of Chilli Calamari and onion bahjis. They were well cooked and tasty.
It sadly went downhill from there.
Our main meals arrived and we then waited almost 5 minutes for our naan bread to arrive. We waited patiently only to be disappointed. My chicken was on the pink side. It might just be me being fussy buy I don't want to see pink on any of my chicken bits.
I really, really dislike complaining but I told the waiter I couldn't eat my meal, as in my opinion it wasn't cooked properly. Off he went with my plate and someone else reappeared with my plate some 5 minutes later. During this time, I got to watch my husband eat his dinner.
When my plate returned, it had the previously cut pieces of chicken on it, showing signs of pink chicken. The gentleman explained that they cook the chicken on the skewer and its temperature tested. So it's good to eat.
He eventually offered to make a new plate. By which time my husband would be finished. I kindly declined and explained that I couldn't eat the chicken. I was left with the cold plate with pink bits of chicken and away he went laughing at me.
Then bill arrived and I had to pay for the meal that wasn't eaten.
The restaurant was busy, waiters were minimum and I left feeling embarrassed. Tables beside had obviously overheard the conversations.
Overall, it was a poor experience and poor customer service. I should never had the dirty plate left in front of me for a start.
I...
Read moreStaff are good and food is consistently fantastic. I come here for true authentic Indian flavours. Been here many times over the years now and have never left dissatisfied. The premises are clean and decor is nice too. There are plenty of tables so it's never been a struggle, for me anyway, to get one last minute. We are always presented with a lovely Amuse-Bouche prior to getting stuck into the starter or main. The Poppadoms are good and the pickle tray that comes with it is delicious . Make sure you ask for the pickle tray when ordering Poppadoms, as it's not assumed you want it also. To me this is a given, but that's my opinion. The server's know the food as well as the chef and are happy to educate you on what you're eating in a little more depth, and even sometimes the origins of the dish which I find informative and interesting. Ask and you shall find out. Overall I highly recommend this place and for me it's in my top 3 best Indian restaurants in Fife. I do wish they had Vindaloo or a Phal on the menu though 😉 Regardless, chefs are happy to make a dish a bit spicier for the heat craving fanatics...
Read moreNo idea why this place is so highly rated.
In the area for a short stay and it seemed like a good place for a curry. Starters were OK but the mains were terrible. Everything had a bad taste of fake garlic. The chicken in the curry had the weirdest texture of anything I've ever eaten. Clearly very cheap chicken, if it even was chicken. Naan bread was very small and too crispy.
We asked to have chicken tikka in one of the currys rather than plain chicken but were told its not possible. Can't understand why, unless the food is pre-prepared.
Have given 2 stars due to the starters which clearly used different chicken to the chicken that was in the currys. The starters tasted and had the texture of chicken and we're tasty enough.
Really wouldn't recommend this...
Read more