There is always something missing from my order absolutely every single time and I check in the bag before I leave drive thru to see if my orders correct (which it never is) Nobody greets you at the window or acknowledges that your even there. The customer service is extremely poor and the only reason I go back is because I like KFC and its the closest one to me. Personally I don't think the staff are being trained properly. There's is no energy about the place and most of the staff look like they couldn't be any less interested. Working in customer service myself and actually in a drive thru environment my manager would be mortified if we were to display the behaviour this place does and would make sure we're up to date about our customer satisfaction levels. I'm sure this particular KFC gets complained about regularly but hey go. You like fried chicken and the nearest one is this then that's it really. It actually makes me want to apply for a position to show the standards that are expected within customer service/fast food environments and show its supposed to be carried out. Maybe our standards in my workplace really are that high and this place is particularly poor.