Koshi - Nepalese Restaurant, Penicuik — Restaurant in Scotland

We live locally to Koshi and regularly use the restaurant, to sit in and order takeaway. We usually have a good experience.

Recently however the takeaways have taken an eternity to arrive. Just this evening we placed an order told it would be 40 mins was well over an hour. We called were told it was on the way. It finally arrived and the order was wrong. I called them to let them know and they offered to re sent the correct order.

The new order arrived and it was the same wrong order!

We called to let them know and the person who answered after explaining the situation once again began to argue and tell us it was us that was wrong! He became quite argumentative. Mistakes happen and we gave them the opportunity to rectify this but the response was nothing short of rude. Running a local small business myself this is not way to deal with a customer's issue. Unfortunately with the issue unresolved (and a few hungry stomachs!) - I felt writing a review to this effect was unfortunate...

LUNCH MEAL (I have had to edit my previous 5 Star review.) I have enjoyed 3 fantastic takeaways so I thought I would dine in with my family . 2 adults and 2 children. Myself and my partners meals were delicious. My son had fish and chips and my daughter decided to have her 1st Indian meal out which was butter chicken . She never finished it so I thought I would try hers . The chicken in her dish was not the same as what was in the adults one . It was definitely a cheaper version, it was a different shape ,almost as if it was cooked and prepackaged . It really wasn't nice at all . At £9 for a kids curry and rice you would be better spending an extra £3 and go for the adults meal where you would also get a starter . Although our food was lovely and the service was great we left a bit disappointed and not sure if we will...

Visited Koshi's yesterday (a Wednesday evening). Friendly service, excellent food, lovely ambience!!! For a starter, I had the Tandoori King Prawns, which I must admit, is the tastiest Nepalese/Indian starter I have ever had - just so, so good, and the presentation is impressive as well. For the main course, I had a rather spicy dish called Lasuni Kukhura - incredible taste, but just a little spicy for me [that's not a criticism, by the way] - if I ate this dish again I would also request a raita (although I don't think this was on the menu) to help keep the palette cool. All in all, loved eating here, and will...