Lochnagar Indian Brasserie — Restaurant in Scotland

I would have given this a much higher review, if not for the following incident. When our food was brought, one of the trays it was on was broken, making it three-legged instead of four. When my son-in-law took his first spoonful of food, the tray collapsed and spilled the food all over his shirt and pants. My husband reached out to try to catch it and burned his hand badly enough for three blisters to form immediately.

I asked to speak to the manager about this, which I did at the bar. At first he said he would comp the meal, which I thanked him for, since my husband was injured and son-in-law will probably have to purchase a new shirt and pants, but then when we left he chased us outside, said he had never said he would comp the bill, and made us pay 50 pounds for what had turned into a horrid evening. If we had spilled the food on ourselves or grabbed a hot plate carelessly, I would not fault the restaurant, but that was not the case: this was brought about by being served on broken cookware. My husband’s hand is wrapped in bandages and my son-in-law has spent 45 minutes trying to get stains out of two pieces of clothes that will not come out. We feel tricked and dismissed by the establishment; it was not a professional way to handle the...

AVOID this scam curry house if you know the Sub-continental food well. Basically they get away with this food because there is no one around this area who can criticise their bad food and behaviour.

Starter: The Sheesh kabab were under cooked and taste bitter. It seems like they were in fridge for quite sometime.

Main: I never ever ate "Chicken Jalfarazzy" where chicken was barbecued and then mixed with Masala. The Masala was under cooked. I could taste uncooked and unmixed chili in that sauce.

Rasam Dishes-Akbari Mix was also quite awful. I don't understand why can't they cook the sauce a little longer so people won't taste the bitterness of uncooked chili and salt.

Lastly, I don't understand the attitude of Mr Sayed. Full of rudeness, like he was offering the food for free and we came all the way from London to eat it.

Over all I would give this place -5 but of course google doesn't offer that.

Again, it is very good place to eat if you don't know the food and never tasted in a...

Service was very slow, took over an hour just to get starters, and when the food came, the lamb and chicken was dry. Curry dishes were nowhere near the standard we expected. The drink order was wrong, but we accepted it anyway (as it was not a big deal).

We also noticed the treatment we got compared to other diners, with one of our party having food dropped on them and another getting hit on the head when the waiter tried to clear the plate. With no apologies rendered...I believed he even smiled.

To the management- I'd recommend providing some unconscious bias training and customer care training for the staff.

Not the best experience, sadly compared to when we first visited over a year ago (when the food was tasty, service was prompt, friendly, and we were treated like everyone else.

If you find yourself here - I'd recommend the peshwari naan (fresh) and mushroom rice. If you are yet to order, save your money...