Quarter Cake Cafe — Restaurant in Scotland

We arrived for lunch. The cafè looked filled but not jam-packed, so to speak. Still plenty of seats available. No one was present on the till when we arrived. After standing for a few minutes we decided to take seats without being prompted. Having been seated and staring at the menu for 10mins we decided to head back downstairs to place our order. An abrupt and torn face woman appeared and directed us back to our seats explaining that they were very busy and would be up when they were ready to take our order. We sat for a further 10mins until someone arrived. Food ordered, and we settled expecting to be served our lunch in a timely fashion - but, not so! We ended up sitting for a whole forty minutes without even being checked on by anyone. Eventually we managed to corner one of the flushed waitresses and asked how long our food would be: "your paninis are just off the press now!" the curt waitress snipped, before fleeing the room, conversation clearly over. Fifteen minutes later and our stomachs feeling as though our throats had been cut, we were finally served, hoorah! The food was bog-standard cafè fair. But the wait was far too long and the service was poor, to say the least. The combination of growling tummies, a ridiculously long food wait, a stressed atmosphere created by the staff and Christmas tunes chirping away in November, made for an unsavory lunch visit this time. We...

We were at cross purposes on the definition of all day breakfast. The delay was/is ridiculous.

Unfortunately, the apology was the real source of irritation. After enquiring after the whereabouts of our breakfast 50 minutes later, we were told first up that it was on its way and then that there was a problem with the grill, which has now been fixed. If they’re making up an excuse, it needs to be more watertight.

Next time, just own it, say human error, they accidentally lost the order and give a genuine apology. Opting for the truth would have been way better. Probably if you’re passing,...

This place is lovely inside and the boy serving was efficient and friendly. We went in for breakfast; I had the eggs benedict with avocado and black pudding which was lovely and my guests had breakfast rolls. The rolls were lovely big baps and each of them had 2 fillings. My kids had amazing waffles loaded with Nutella, cream and marshmallows (obviously a crazy treat for breakfast!). My only tiny niggle is that my coffee, a large latte, was very weak for me but when we go again I would just order an Americano instead so no big deal! Reasonable prices, highly...