Subway — Restaurant in Scotland

HOME DELIVERY ORDER VIA JUST EAT Delivery was bang on time. No complaints there. Food was absolutely stone cold and items missing. Not sure how the food was so cold as I assumed this food was prepared fresh? No? Driver was very punctual too so it’s not her fault at all. This is the first time I’ve ordered from this subway, I assumed it would better after issues I had with the subway at Muirhead court. But it just seems there are no employable people in Cumbernauld who know how to make a sandwich. Furthermore, my sandwich was overloaded with onions, to an EXTREME extent. And I love onions, I always ask for them, but I never thought I’d have to complain that there is too many. The sheer amount of onions on the sandwich was almost comical. (see photo).

Subway used to be a cut above the rest when it came to franchised fast food, but it’s fell down to the same level as all the rest. Untrained, uninterested and unfulfilled staff members, heating up...

Manager "Cash" is rude, arrogant and belligerent with little to no customer service or management skills! Placed an order for delivery, order arrived (or half of it did) upon calling the store I was informed "I could have the rest of my food if I collected it" even though I paid MY money for a delivery I was then refused a refund and told "its not my problem as I'm busy at the moment" quite frankly the most pathetic member of staff I have come across in my length of time on this planet! Refused to fulfill my order, stole my money and spoke to me like I was dirt on his shoe! Subway should be proud to employ what I can only go by his phone manner in saying is a self absorbed thug as their manager! Pathetic from the...

Do not eat here. The staff are ignorant and don't listen to what you are telling them. On multiple occasions they have put things on my sandwich that I didn't ask for. They are also just rude in general and lack basic social skills. The sandwiches are thrown together into a pile of mess and my friend has found clumps of hair in their food. Their salads.. you can't call them salads. They just throw everything into a small box and call it a day. Overall, a negative experience and I don't recommend...