The Anchorage Restaurant/Bar — Restaurant in Great Britain

Spoke to Adele on the phone to see if our furbaby was allowed in while we had our Anniversary dinner. No Problem ! And the enthusiasm that she showed ensured we booked a table. We arrived at 2.30pm, our agreed time and were met at the door by a young bearded man from Cumnock, who couldn't have been more welcoming or polite. After taking our drinks order, a man who we later found out to be the chef came over to say hello to our furry friend, and again was friendly and polite. When our starters arrived we were both impressed and delighted with the fabulous tempura batter starters we had ordered, my wife King Prawn and myself the haggis. Both were sensational. In the break between courses the chef reappeared with a small plastic bowl of gravy for the dog!! About 2 mins later Adele arrived with a bowl of water for him! Our mains arrived, I had the Steak and Guinness pie, whilst my wife had the Cajun Sea Bass. Again the flavours and the meals were fabulous. As we were spoiling ourselves we also had a dessert, My wife opting for the sticky toffee pudding, and me the apple crumble and custard. Again both yummy! Portion sizes were just right, not a wee splat in the middle of the plate, nor enough to feed a family of four. The reason for this review is the amazing staff members who made our whole experience special, Adele, the chef, and the guy from Cumnock with the beard......we thank you. I hope your boss see's this review and rewards you all appropriately. If I could give more than 5 stars I would....even our dog...

Visited 2 years ago, couple of drinks while touring the area, we said then we must try the food here. Its taken a wee bit longer than planned to revisit, and sad to say this wasnt as good as we hoped it would be. Got shown to a table straight away, my wife went to the bar and got some drinks, all good so far. Waitress came and took our order for starters and mains, still good. Starters duly arrived and were very nice. Mains arrived....but not what we had ordered. Waitress came back to check, and again to tell us it would be two mins. My wife had ordered mussels, she loves them but only rarely has them, they brought her mussels, then my fish, then the chips. My wife asked if there was any bread...a major part if you order mussels to get all those lovely juices. The waitress said she'd go check if she could have some....and never came back! And not only never came back, she avoided our table completely. It really was that obvious. What made it even more obvious was the table behind had ordered mussels, those arrived with a spare bowl for the empty shells, and a bowl of bread!!! We eventually gave up waiting, my wife found all the juices to be cold, very dissapointing, and not even a spoon! No staff approached us again, had we wanted a dessert we were unlucky, in fact we ended up going to the till point to pay, and the young man there produced the wrong order on a receipt! Being honest we said no and paid the correct amount. A dissapointing visit, which is...

It gave us food poisoning

In response to a reply from the Owner, both myself and my friend got food poisoning from the meals we had here. We were walk in customers and I ordered the Swiss Cheese and Mushroom pasta and my friend ordered the vegan tempura and chips. Almost as soon as I was finished my meal I began to feel nauseous and within a few hours I was vomiting. I was sick over 20 times and completely unable to keep down any food but also any liquids including water for over 24 hours. On the first day I had a terrible fever, chills and temperature and was completely unable to leave bed because I was so fatigued and unwell and was battling constant nausea, stomach cramps, bloating, gas and diarrhea. Because I was sick so many times my stomach was empty which resulted in such severe dry heaving that I have stomach and chest pain from pulling muscles 3 days later. My throat was in agony for days. We ate in the restaurant Saturday the 22nd in the evening and although some symptoms have lessened I still have nausea, loss of appetite and fatigue. My friend then became ill with similar symptoms yesterday and given my experience it's clear that it's also from this place too. She mentioned at the time that some of the dough on her food was raw. The servers were polite and friendly however they got our food and drinks order wrong twice. Given the poor state of the food, service and the food poisoning I would say it certainly...