Topiary Coffee Shop — Restaurant in Scotland

Shambles of a place went today for lunch had to join the queue for a table as it was supposed to be busy when we were seated we found out the place was not full nothing like it the empty tables were left piled high with dirty dishes which nobody seemed to be cleaning we were seated at a table that had been cleared but not cleaned we tried to order on the app that would not work we we told someone would be with us in a minute to take our order after 25 minutes of being told someone will be with us in a minute we got up and left in total we spent 45 minutes trying to get lunch and we were not the only people the ladies next to us had managed to order but had waited 30 minutes for 2 teas and scones when we left the place was...

Very disappointed with the service here today, we waited over 45 minutes for our food to arrive by which time our hot drinks were finished or cold. We waited 25 minutes before asking about food as we noticed people around us being served even though they had arrived after us. We were told our food would be another few minutes, 20 minutes later I had to again ask about our food which then arrived 5 minutes later. No apology for having to wait so long, no one seem to care. Don't think any of the 5 of us will be returning to this restaurant ...

Very nice bright space with good menu and freindly staff. Separate coffee shop is a good idea but seems to be regularly unmanned, which defeats the purpose.

Ordering is slow - there seems to be little system in place. I had to ask to order even though there were several members of staff wandering about somewhat aimlessly. This despite having been shown to a table by a waitress who for some reason, could not take my order of just coffee and a scone. With this corrected, and on a day when you are not in much hurry, a...