The Good, The Bad & The Ugly We rolled in 15-strong, and yes, the restaurant was already full. We definitely added to the chaos, but honestly, it was the acoustics that did us in. With hard floors and ceilings, the noise bounced around like a karaoke night in a cave. Hearing the person next to me was basically impossible — I just smiled and nodded like I was in a dodgy business deal. The Good: Staff were absolute legends. Friendly, patient, and probably deserving of sainthood for looking after us. The food was fantastic! Sadly, ordering was a bit like spinning a roulette wheel — I pointed at something on the menu, crossed my fingers, and hoped for the best. When I saw what other people got, I realised I’d lost the gamble. A few pictures would’ve saved me from food envy (and possibly saved them from my “why didn’t I order THAT?!” face). The Bad: The acoustics. Seriously, someone please install some soundproofing before my eardrums file a complaint. The Ugly: The Bill. Ah yes, the Brexit negotiations. We tried to split it equally, which took longer than forming a coalition government. Here’s the kicker: the £260 deposit had been deducted at the start, so the bill looked cheaper than it was. Add to that everyone juggling multiple small plates, and chaos ensued. By the end of the night, we’d not only overpaid the restaurant by £150, but we all still owed the organiser £260 on top. I’ve had simpler endings to horror films. Verdict: Brilliant food, brilliant staff, but beware: the acoustics will test your patience, and the bill will test your...
Read moreFood was painfully average, if you are charging 8 pound for broccoli, and 13 pound for two tacos at least make them worth it. I’ll save you time, if you have flour, water, and access to chicken and onion just attempt it at home.
Veg looked like it was cut using a fence post, clumps of parsley and massive onions. “Just so you know our pork is cooked pink” is another way of saying our chefs are incapable; pink and undercooked are different.
The place was poor, I understand it was a busy day, and we had no booking but we were sat next to an open door on a chilly night, with bar and service stations next to it. Stop cramming tables into restaurants for an extra couple covers please.
The waitress handled dirty plates, cleaned tables, and then proceeded to help make cocktails from the other side of the bar, if you are going to be unhygienic, make it less obvious. Trying to clear plates and ask for bill without us having our whole order. Forgetting we asked for tap water when we sat down. The places reeks of inexperience and an owner who was ‘inspired’ after an all inclusive trip to Mexico.
I will give some slack as we were asked how everything was and I reluctantly held my tongue, giving them no chance to rectify any...
Read moreEmpty restaurant but been told don’t take any walk-ins. Update: sadly I didn’t have the screenshot. After been resided seating, I checked on the reservation on the website after I left at around 16:15, I was able to booking in at 16:30, 16:45 and 17:00 slot. So I would you to consider your team members altitudes and ur customer service. Update2: u have the right to turn the customer away, I also have the right to say my honest experience. As the staff didn’t apologise and didn’t explain the situation. I understand u trying to speak up for ur restaurant and staff but I wouldn’t lie about my experience. I personally worked in hospitality years myself so i wouldn’t be harsh on anyone if u treats the customer right… anyways that is. Blame/bully the customer on internet also wouldn’t be a good with to defend yourself! Update3: u turn customer away. U should at least apologise as u turning them away for not able to accommodate customers? That is basic manner. Why is that hard to understand? I give one start review for the service (for both I experienced in store and online) but I didn’t give rating for the Food and atmosphere so I don’t think that invalid and...
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