I have been going to Pepe's since Sept 2005 & have always had good food. Today i ordered a pizza and some chips only to find that they were cold, but my hunger was overwhelming. The food order that came to £14.00 was not value for money. I decided to phone Pepe's and make a complaint. I explained to the lady on the phone, and the response was "well it's not my fault" Having been in customer service for a few years, this was not the typical response of somebody that is skilled at their job. I asked for the manager & all he did was offer me £10.00 back for soggy cold chips & a cold pizza. THIS IS THE LAST TIME I WILL EVER...
Read moreAbout 1 year ago I went there for food the next day i could NOT get off the tolet not pleasant, you don't need to know the rest but as I had eaten earlier i couldn't put it down on pepe's so afew months later i went again and gest what the exact same and once again on tolet and once again i had eaten elsewhere so couldn't make my mind up, BUT YESTERDAY LIKE A DIV I WENT AGAIN BUT THIS TIME THAT IS THE ONLY THING I EATEN THAT DAY 2/6/21 AND GUEST WHAT TODAY CAN'T GET OFF THE TOLET, THEY IS NO WAY I'M EATING THEY AGAIN NO NO NO, IF ANYONE WANTS TO EAT THEY THEN YOU BETTER THINK AGAIN IF I WAS YOU.... if i could give NO...
Read moreOrdered food twice first at 16:49pm order was cancelled because I was on the phone and they couldn't reach me and I was luckily refunded so i orded again at 17:59pm and was told my food was on it's way and I should get it soon but was cancelled again because they couldn't complete my order and was charged so I'm without my food after waiting 3 hours and have been fully changed because of their mistake will not be ordering from...
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