For the past 3 times we have used this Domino's they seem to get to the sauce part on the list and get completely bewildered by what 'sauce' means. Once it was the Catalan chicken... they didn't add sauce, second was chicken with burger sauce but they didn't add it. Again ordered the same with sauce, you guessed it... no sauce. This time I had enough and called for a new one to which I said 'I'm absolutely starving, my partner is eating hers I'm going to have a couple of slices of this wrong order so I don't starve until the new one arrives' the manager says 'no you eat slice you no get new pizza'. So I had to wait 15 minutes more whilst my partner was chomping on hers and I was starving for my damn sauce on pizza! I'm using prezzo from now on, theirs taste way...
   Read moreThis is the third time in a row I've been disappointed. I got a text to say it was ready to pick up, only to be told it was in the oven. 25 minutes later I was told they were waiting on the final one, the first one had been sitting there 20 minutes.
I complained as last time they'd sent out one of the pizzas with a driver and we had to wait another 15 minutes (this was the 2nd time that this had happened). I was offered ice cream and a drink to apologise.
By the time I got home the 1st pizza was stone cold and they'd given me two of the same pizza which was covered in mushrooms (which I'm allergic to) so had to throw it away.
I won't be using Swadlincote Dominos again, I'll go to Coalville instead....
   Read moreWent to collect and was given a link to add my car details and tell them when I was there. Had to sit in the carpark (in front of the shop) for some 30 minutes with my hazards on (felt a bit of a wally!). Eventually realised noone was coming out, so went in. The person at the till turned on their heel when I went to speak and walked away. came back after a few minutes and blanked me again. Some else eventually came to see what I needed - they went to look for my order, which was actually one I had seen there some 20 minutes before from outside! Can't decide which was worse, being told to wait outside when I could have easily gone in when I arrived, or being...
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