Domino's Pizza - Long Sutton — Restaurant in South Holland

I have been a Dominos customer for years and been happy but my recent dealings with this branch have made me not want to ever order from Dominos again. On two occasions we had orders not delivered (one partial and one full) and the branch told us we would be refunded. This never happened. When contacted, they leave you hanging on the phone for ever and never get back to speak to you. You eventually have to hang up. We have tried to get the Head Office Customer Service to help and that is another joke. All they do is say they will contact the branch so the branch replies to you. Over the last 3 months or so we have made so many calls and Dominos still have our money and have done nothing. We are now looking to taking this further. Do not buy from here unless you fancy being robbed...

Place is a absolute joke last time i ordered they decided to tell me 20 minutes after ordering they did have half the stuff I ordered so asked for a refund had to wait a week for that as the manager wasnt there to authorise it try again today and the whole app and website won't load so can't get the deals call the shop and they say they can't do the same deal was rude on the phone didn't really want the custom all u got was sorry man can't do that but I can if u collect your order what a joke of a service from this branch need to sort the place out...

Wowww!!! Shocking service, so we order food at 4pm for delivery when it arrives my husband took his first bite and found a massive long hair trapped between the pizza dough and the toppings, we than rang up and said we want a fresh pizza they said yes no problem we will send you out some free cookies with that when the food arrived no free cookies and half of the pizza was the wrong toppings so we told the delivery driver to take it back and asked for them to make the correct pizza at 7:30 at night and we still havent had our food...