Turkuaz — Restaurant in South Norfolk

Went for a meal hear with my wife last night . First meal out since lockdown without the kids . The host was as usual very welcoming and we were seated quickly,drink and complementary olives were soon on the table . Wife and I ordered a meze and very soon the table started to fill up with loads of cold starters,I think there were 8cold dips etc to have with lovely homemade bread that was to die for . Once the cold starters had been eaten the hot starters arrived . Again loads of delicious food . We had squid and whitebait instead of chicken wings and they were out of this world . I would say probably the best whitebait I have had , wonderfully crispy on the outside while the middle cooked to perfection. Once this had been eaten and a loosening of belts and a little time to talk ,the main arrived . A mixed grill on a bed of rice . This beat us and we couldn't finish it ( we did bring the remaining mixed grill home to enjoy today) then came the most wonderful cup of Turkish coffee with the best Turkish delight I have ever tasted . Nothing like the commercial stuff . This one was filled with pistachio nuts and wasn't too sweet. A complementary plate of fruit was also brought out again freshly cut and very nice . Got to say that we were not rushed and had a wonderful time to talk just like we did for hours when wife and I were courting. The meal was one of the best I have had anywhere,food was fresh,hot where needed and was better that any meze we have had before .even better then the ones we have had in Cyprus. Highly recommended . The restaurant did get busier as we were finishing our meal but there was plenty of room and atmosphere,we...

Money is tight so this was a special birthday treat. What a disappointment. The waitress/hostess was wearing a body warmer as the place was cold. The service was awful. She looked miserable and spent her time standing behind the counter staring into space whilst we sat there with empty plates on the table. I had the mixed grill which was just a pile of cheap cuts of lamb and chicken ( think back street kebab shop quality) and cold stodgy rice. My wife had the Aubergine something.. it was like a pile of tasteless tomato stew. The atmosphere was non existent and whilst eating we had a constant stream of punters coming in and sitting at an adjoining table waiting for a takeaway. I came away feeling ripped off and wished we'd gone to The White Hart pub instead. They actually smile there. I fail to understand how a place like this honestly stays in business. I'm trying so hard to find a positive but there isn't. The only thing to do is not return and to share my experience so others will hopefully will go...

Visited on the 18th August 2020. On holiday in the area so was quite close by. Difficulty getting booked up generally for restaurants because of the eat out to help out scheme. Thankfully we got in at Turkuaz possibly because they weren't participating in the money off offer. The restaurant was clean and tidy and most tables were occupied. A friendly lady seemed to be the only person serving but she managed to keep on top of orders. We (family of 4) had starters and mains and our boys had deserts. Food was quite delicious and fresh. I had a couple of bottled beers at about £4.50 per serving. No wine ordered as my wife decided to drive. There didn't appear to be any draught beers available. We quite enjoyed our meal but it was probably more than we'd hoped to spend. Food was nice though. The bill came to about £95. Would...