Worst Domino's franchise ever! We have used Domino's for years as it is our favourite takeaway pizza. However, we've moved to Woolston in Southampton and since, we have been unfortunate enough to have to use this franchise. It is terrible! I always go for a cheese-only and I used to ask for extra cheese, to make it worthwhile, but now, that option has disappeared from the website as they say they already put extra cheese on the cheese-only pizzas. The first pizza I got from there was not good. Not only was it smaller than before (although that might not be specific to this franchise), but there was barely any cheese on it. I thought it must have been a one-off, so when I ordered another one and the same thing happened (see attached photo; extra cheese? Yeah right... That's even less cheese than when they put one layer!), I contacted the manager to complain. They never acknowledged my email, let alone answered it! So now, we have to go to another franchise, but they might not accept to deliver to us, as farther away. If that is the case, we'll have to change our pizza...
   Read moreOrder a half and half pizza one half plain other half chicken and sweet corn . Mushrooms pineapple and a hair were found in the pizza phoned up and was told a driver would come pick to pizza up to investigate to which I explained there was only 4 slices left they said thatâs ok. 10 minutes after the pizza was picked up A man with small man syndrome named Daniel phoned me back immediately he started to say there was no hair or mushroom or pineapple and refused to refund us. Daniel must have been neglected as a child (and I have an A Level in psychology)as he had no manners and was very rude tried to get my point across but was told I was lying and was recommended to order somewhere else if the food wasnât up to my standards . Daniel was recommended to suck his mum . 0/10 Experience 2nd time we have ordered from here and had extra unwanted toppings . Daniel clearly isnât doing as well as he was in this job as he was...
   Read moreI ordered food this lunch time when my food came to my address the order was wrong I phone the store to inform them of this and spoke to the manager of the shift her response was well we r really busy itâs going to be 40 mins to replace whatâs wrong or give u a refund so I went to the store myself when I turned up to be fair they did have 2 orders if thatâs what u call busy I asked for the manager and the little girl behind the counter said she was her well the attitude from this girl was rude not very customer friendly at all and the customer service was so poor calling other customers babe whatâs that all about I ask for the head office number and her response was look on line I used to work for dominos pizza a few years ago and I know this is not how there head office would like to hear how they talk to there customers I will never use this store again and will be contacting the head office in...
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