Went recently as a guest at a kids' 13th birthday party. Had an awful experience. The bar staff were extremely rude, bar one lady. Paid for the hire of the hall, the landlady complained to us about the music not being to her taste and she didn't want to listen to it all night so she went to our dj and complained about it requesting older music at a children's part. Also the host paid a member of staff for the night to be our side of the bar for the night to serve adults drinks, but there was hardly anyone there so they had to go around to the otherside where everyone else was not the private part that was hired and staff paid for. There was a two situations at the party which was sorted instantly when was told, then for the landlady to be going around telling adult guests about the issues for them to deal with it which is not the guest responsibility. Also, a huge amount was paid for a buffet for the party, and for what was paid for the food, it was poor quality, was cheap, and not thought about at all. Kids were being moaned at by 2 of the staff for anything that they had done. They were also accusing and telling guests that they thought 12 year olds were doing drugs in the toilet as more than one child went into the toilet at one time. How the host was treated and spoke to, very patronising and belittling, they couldn't enjoy the night as the staff was constantly on their back about any minor thing. Very poor experience and wouldn't recommend it to anyone again. The amount they're charging for private hire is disgusting the quality and rudeness you receive,...
Read moreThis place is totally awful we arrived around 12-12.15 we were seated and orders taken quite quickly, the drinks arrived and to my total disgust the waitress placed it on the table directly in front of my 9 mth old grandson who was sat in highchair, which if I hadn't been quick he would of been scolded with hot coffee. We waited and waited for our starters to arrive (1.30pm) all around us diners were arriving and receiving food ordered after ours I asked the waitress when we'd get our food I said the service was slow for us but others were getting they're food. She became extremely rude raising her voice telling me you can't have food that's not cooked. I asked to speak to the manager waitress came back saying we could have the drinks for free no manager, the starters then came out mine was totally different to what I ordered, was told 2mins to get mine 30 mins later starter arrived. Ask if the mains could come out straight away as we didn't want to wait ages for them. 45min later the mains came out still no apology from manager all in all it had been around 1hr n 45 min and food was not good. I went to the manager as she was not going to come to us to apologise, all see could say in the most condescending way oh dear I'm sorry. She was such an awful manager with no conseption of the job she was supposed to be doing totally incompetent. This was the worst lunch experience I've had the misfortune to have. I will never visit this place again and will sharing my experience with anyone...
Read moreSmashing little pub! I've got to say what a pleasant surprise when i nipped into this place for a quick pint of Fosters last Sunday and had the time of my life... Lets start with the staff, absolutely top drawer people, friendly, intelligent, quick witted and Saints fans; Superb. Lets move on to the interior, first rate seating and decoration with ample running water in the toilets; Superb. Next up, and most importantly, food and drink, I started with Pumpkin Agnolotti, always a hit and miss dish and most chefs have a tendency to be a little too heavy with the sage....was that the case today?...not a chance; Superb. I then moved onto my main, Risotto of roasted celeriac and thyme. Now here's where it gets interesting in my excitement I'd forgotten to tell the young girl (Clare) that I have a debildeabilitating allergy towards Parsley. Thank god, Dave was on hand with an Epi pen, crisis averted; Superb. After all that commotion I was a little hungry and, of course, realised I still hadn't eaten a main....well here's all you need to know about this establishment, they remade the dish substituting the parsley for a chervil & arugula mix; Superb. All of this was paired to perfection with a lovely, ice cold, pint of Fosters; Superb. I'm positive I saw Liam Gallagher in the corner as well, though that could have been the epinephrine wearing off, that said he'd be daft not to come in...
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