Secret Garden Restaurant — Restaurant in Staffordshire Moorlands

Firstly before I give you my honest review, if you choose to go this place and it goes wrong - make sure you complain and ask for the manager several times. My meal was that bad, and service so shocking that he wiped my whole bill @ £60/£70.

So turned up and was seated at a very quiet restaurant at 8.00pm on a Saturday night. Got sat down, ordered drinks and food. Shortly after 1 drink turned up and apparently they were out of Malibu. Ok fine, new drink ordered.

Then our overpriced bread and butter came out. (£7!). 20 minutes later no drink. Asked a server about it. Still no drink. Our mains came out. Then it got worse.

So fish and chips. Hard to get wrong. Apparently not - the fish was watery, oiley and no taste. Chips were frozen, poor quality. Had better frozen fish from Aldi. Price for this dish - £19.50!!

Myself - Chicken Rigatoni Pasta. Hard to get wrong. Surprisingly not! Dry chicken, overcooked pasta, watery tomato sauce. Had better out of a tin. Price for this dish £19.50!!!

How could it get worse than that? This is how.

Half way through the meal this missing Malibu and lemonade turned up. Had already asked for the manager yet none had turned up, and was going to leave it until my partner tried her drink.

What the drink actually was - we are still trying to work it out today, possibly was ice cream soda. What it wasn't was Malibu and lemonade! Luckily she has no allergies...

So after being left alone for awhile - they could tell I was not happy, servers ignoring us etc.. I eventually got the nearest one and asked for the manager. To be fair he came over heard our complaint and waivered the meal.

Please like this review and if we get to 10 likes we will edit with the sequel. Which was the breakfast we had with the stay included and is a whole other story.

The rest of the hotel is great, attentive, clean and good entertainment. This...

I've never had food with so little flavour before, for a brief moment I thought I'd come down with covid. It's almost impressive how bad this managed to be, and it costs so much. The burgers had the texture of birds eye frozen burgers, burnt on the outside, rubber on the inside. The pizza seemed like a precooked base with tomato puree spread on it, some bland cheese and then roughly 5 thin slices of chorizo and about 1/10 of a red pepper. The only passable part of the meal was the chips.

I don't expect amazing food when staying at a resort like this, for some reason British theme parks never have a good offering, but this was something else.

For reference we ordered from this restaurant to our room, so there was a limited menu. Maybe it's better if you eat in, but I find it hard to believe given other recent reviews. I award it 0 points, and may God have mercy on its soul.

The breakfast is slightly better, in that some of the food actually had flavour, but it was far from good. The juice is watered down, the 'pancakes' dry as sand. The cooked food is passable, although the cleanliness of the restaurant leaves a lot to be desired so I was hesitant to eat much of it. Really we just stuck to yoghurt and berries as we figured they were a safe bet. Credit to the staff, they were very friendly and did make sure to check for any dietary requirements.

At least the breakfast is complimentary if you're staying at the hotel so it's probably worth it. However if you're considering an evening meal here do yourself a favour. Hop in your car, take a left out of the resort and go in search of The Bulls Head about 5 minutes away in Alton. Much better priced and infinitely...

I wish this restaurant had been kept more of a secret. Never have I ever had such awful, overpriced food. AVOID AT ALL COSTS!!!!

On arrival, we were shown to our table and waited 15 minutes for someone to come and take a drinks order. There were plenty members of staff but only one waitress taking orders.

We ordered two portions of mozzarella dough balls (£18 total for 16 dough balls) to get us started which sat on the pass waiting to be brought to the table for about 10 minutes while three or four people walked past it. When they arrived they were so dry and stale. However after a day in the park, we were hungry so we ate them anyway. My daughter ordered corn on the cob which was £4 on the children's menu and was basically one corn cut into 3 pieces.

For the main courses, we ordered:

Lamb cassoulet with butter beans - tiny portion with about 6 butter beans and a sauce that tasted like tomato puree from a tube. £20

Prawn gnocchi - 6 small prawns. We had to go and find more food for my son before bed.

A dry beefburger. We asked for some ketchup which arrived in a thimble so we had to go and seek out more.

Total bill for 3 adults and two children came to £160 including one bottle of white and a couple of glasses of red. The first glass was filthy and had to be sent back and the wine which was £33 for the bottle was plonked on the table with no way to keep it cool.

Thank god we didn't order dessert!!

I get that they have a captive audience at Alton Towers but with food this low quality I would have expected the bill to be about half of what it was. We saw a few people bringing in a Dominoes which I'm sure would be much less disappointing than the...