Review of The Horseshoe Inn
I recently visited The Horseshoe Inn on a Sunday at 2 PM, and my experience was unfortunately disappointing from start to finish. While the staff, particularly the bar staff, were friendly and welcoming, that was about the only positive aspect of our visit.
After placing our order, we waited approximately 20 minutes for our food to arrive, which seemed reasonable. However, upon receiving our meals, I couldn’t help but notice how cold the plates were—almost as if they'd just come out of the freezer. This immediately raised concerns about the temperature of the food itself, and I was eager to dig in, but we had yet to receive our cutlery. When I asked for it, the waitress assured me she would bring some right away, but it took over five minutes. By this point, I knew the food was cooling off far too quickly due to those freezing cold plates.
When the cutlery finally arrived, I was ready to enjoy my meal. I had ordered the steak and ale pie with chips. The pie was disappointingly small and appeared quite dry. The chips looked promising at first but turned out to be half-cooked, while the vegetables were overcooked and mushy. Overall, the meal was a letdown—cold food on cold plates made for a very unsatisfactory dining experience.
I mentioned my concerns to the waitress about the cold plates, and she acknowledged that they did not have a hot plate, stating they had requested one from head office. While I understand that this is a logistical issue, I believe it’s the chef's responsibility to consider the temperature of the plates when serving hot food. Surely, warming the plates in an oven or microwave could have been a simple solution.
It was clear that I wasn’t the only dissatisfied customer, as everyone’s plates appeared just as cold. For a meal that cost over £100, I expected much better quality and service. Sadly, I won’t be returning to The Horseshoe Inn. This experience left much to be desired, and I would advise others to think twice before...
Read moreGood beer, excellent food and a welcoming atmosphere.
The Horseshoe was refurbished recently and they did a really good job on it. Fortunately, they didn't mess with the beer and this remains one of the best pints of Unicorn around. The food here is just fantastic. Massive portions and cooked perfectly. The lava-stone steaks you sort of cook yourself are fab. The half-roast chicken is the biggest pub meal I think I've ever had but then so is everything else. Sharing nachos are also well worth a try.
The staff are all very friendly, as are the more colourful locals (you know who you are") . Whether you want a quite drink in the snug, join in the Thursday quiz, Play Your Cards Right or try the meat draw, you'll have a very pleasant evening.
If I was to criticise anything, the occasional guest beer runs out far...
Read moreJust what this pub needed. Mike and his team are a fresh of breath air to the place. Great atmosphere play your own music juke box. The wife had the Sunday roast which she said was one of the best she has had in a pub. I had the 5 tapas style nibbles and they were very tasty and great portion sizes. If you haven't tried this place before give it a go, and if you have tried before and wasn't impressed please try again you won't be...
Read more