We tried to order from this restaurant and ended up waiting almost 2 hours and still no food, the place closes at 4pm but we've been calling since 2:30pm which was when our food was meant to arrive. When we they finally picked up the phone they told us the driver tried to call us a few times but we received no such call and we couldnt get a refund. I could not get any update from the store nor could they provide us with a refund. We've never had a problem with any restaurant or delivery driver as they alwayscall when they arrive. The lady at the restaurant told us their driver tried to knock on 5 different door because she couldnt find our place I believe no such call was made to us. Ive never been so unhappy with the service and disorganisation. I hope that they can improve on their service and answer the phone after a few calls instead of after...
Ā Ā Ā Read moreGood food and good value but always running late. Donāt bother making an order for a time, itās never 15 minutes like they say it is. Other than that theyāre really good so itās a shame that it takes them so long.. maybe a booking system would help so they can make their food in a timely order of first come first served. Also a member of staff sneezed in to her hands and didnāt wash them yet continued to make orders. Thatās really unhygienic š« All in all, I donāt think Iāll be using them again. We phoned to order and they still got it wrong, waited over half an hour in shop and they asked me 3 times for my name and order when we pre-ordered What is the point⦠They used to be really good but itās not the same these days. Didnāt feel happy to pay for the services / non-goods. They charged me more, called for a snack box and got charged for...
Ā Ā Ā Read moreOrdered from Uber eats. Firstly it took 1hr and 15mins to arrive. It arrived and there was a item of food missing (the brown rice). Portions are very small. Ordered two smoothies which look and taste like they have been mixed with water. They are bland and are literally the consistency of water (Iāve never had a smoothie that isnāt a thick consistency, even simple smoothies are thicker) so I paid Ā£8 for two that went down the drain. Also paid for rice I didnāt receive. To be fair the flavours in the salad were nice but wonāt be ordering from...
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