Roosters Piri Grill — Restaurant in Surrey Heath

Takeaway food at a reasonable-ish price as long as your willing to wait for well over 1.5hrs for the delivery especially when your told 45mins to 1hr. Rang them after 1hr 10mims to be told the food is just leaving and would be with us in 10mins (3 miles). Called them again 15mins later to be told it would be 5 mins. Called again 10mins later to be told the driver is on his way. They gave me Mohammad's number to complain. Called Mohammad to be told they are doing their best and the driver is on his way and due to their prices they can't guarantee a delivery time. He had no reasonable explanation to why give an ETA when they know they will struggle to get anywhere near meeting it. He finished the conversation with well if you don't want it we will turn the driver around, which leads me to believe the driver was still nowhere near to delivering since we had been on the phone for another 5mins without the delivery. Order cancelled. Will not be using this shoddy outfit again and...

Extremely disappointed. This is my first ever negative review for anything.

I’ve been to a lot of Roosters branches but this branch I’m lost for words.

The shop was cold inside, better off standing outside in the minus freezing temperature.

Half the shop had unused equipment laying around.

Hygiene I’m not even sure what to say, no gloves, raw chicken was cooked near the meat on the same tiny grill. No gloves was used in cooking. Ordered off the menu but got charged extra for cheese? Which was failed to mention that it costs extra.

Was served imported drinks, Cola was from Germany.

The pricing again overpriced for location and what your getting.

Will be email roosters directly as this branch is a disgrace to...

Worst experience ever. The food and customer service was a disgrace. Roosters come on? Expected better from you. My child was sick after eating rock hard old chicken. The salad was a bunch of lettuce combined with three olives. The toilet was filthy and smelt so bad. The tables were full of dust. The menu was so boring. I've been so many roosters in my life and nevertheless expected this to be this bad. There was no other customers in the shop. Now I can understand why. The man working was eating mangos...